Expert Support

World class customer service, delivered by real people that care.

    Easy-to-use Free to get started Cancel anytime

    We’re here to help you reach your fundraising goals

    Customer service from experienced fundraisers for every user.

    Email & In-App Messaging

    Contact our support team directly via email for any questions or issues. Get a response the same business day.

    Help From Real People

    Every Standard and Premium Plan user gets priority support and strategy sessions from a real human.

    CauseVox Academy & Blog

    We have thousands of resources to help you craft a campaign and reach your fundraising goals the right way.

    We help you succeed in digital fundraising

    Here’s what some of our customers had to say about our customer success team.

    Out-of-this-world customer service. No one in the fundraising game features customer service like CauseVox.

    The technical support is better than I’ve experienced anywhere else. The CauseVox team is singly focused on creating a fabulous product that helps people in your organization raise funds as seamlessly as possible, and it shows.

    The human support was fantastic. Jenna was at my beck-and-call throughout the trial period and into the actual fundraiser. She was excellent. Kudos to her support.

    The customer supportvery helpful. You could have little to no development experience and use this platform. The team will provide you with everything you need to get up and running including great campaign and toolkit examples. It made undertaking my first peer-to-peer campaign less stressful.

    I really appreciate their help. It really distinguishes Causevox’s support and professionalism form other platforms I was in touch with!

    I like the personal attention that is paid to any questions or concerns you have, it’s very nice to have somebody who can troubleshoot or guide you through.

    CauseVox team members guided us through the maze and we were successful! Excellent team, great customer service. They opened up a whole new world of fundraising for our very small nonprofit. Love that the chat feature with a CauseVox support person is always at hand.

    The customer service is very responsive, and their learning center has a lot of useful information for nonprofits.

    Easy in-app messaging & email support

    Message your support team right from your account. Every plan comes with email support and easy in-app messaging.

    Quick & helpful replies from real people

    We’re real people and experienced fundraisers that know the hurdles when it comes to online fundraising.

    CauseVox Support

    Comprehensive support articles

    More than 150+ support articles to help guide you at any step of the way, easily accessible 24/7.

    Dedicated Success Manager

    For Standard and Premium Users, you’ll be assigned a Dedicated Success Manager from our Customer Success team. With 1-1 guidance that can be booked at anytime, you’ll have access directly to a team member that will work with you to ensure your campaign is the best it can be.

    Tailored Customer Success

    Our team will reach out to check on how things are going and provide resources tailored to wherever you are in your journey, whether you’re in your initial campaign setup, the middle of your campaign, or your campaign has recently ended.

    In-Depth Customer Success Resources

    Our CauseVox Academy guides are crafted with you in mind, designed to help you make the most of CauseVox, while our customer success blog posts can help keep you in the loop on how you can use CauseVox to fundraise better online.

    CauseVox Support

    Plus all the functionality you need to raise more funds.

    Self-Service Setup

    No manual of confusing setup. Frustration-free for any age and tech experience level.

    Fundraising Thermometer

    Real-time progress bar to inspire donors and keep track of online and offline donations.

    Social Media & Email Integration

    Easy Facebook, Twitter, and email sharing tools connected into every single page.

    Branded Pages

    Control your logo and colors to provide a consistent brand experience to donors.

    Personal & Team Fundraising Pages

    Pages for supporters and groups to tell their story via text, photos, and video.

    Administrative Management

    Control all the details of your fundraising through a clunk-free admin portal designed to save you time.

    Insights & Reporting

    Know the metrics that matter. Easily track fundraising progress, donor activity, and donor lifetime value.

    One-time Donations

    Accept online donations, no donor login needed.

    Recurring Donations

    Accept monthly donations with easy donor self-service portal.

    Donation Tipping

    Ask donors to cover platform and processor fees. 75% of donors opt-in.

    Automatic Donation Receipts

    Send personalized thank you emails to donors instantly.

    Global Currencies

    Collect donations in USD and 50+ global currencies — including CAD, GBP, AUD, and EUR.

    Daily Donation Disbursements

    Quick deposits to your bank account in days instead of weeks.


    Connect donor data from CauseVox to 1500+ tools like Salesforce and MailChimp.

    Industry Standard Security

    SSL secured, PCI compliant to ensure donor confidence.

    + More Features

    Dozens of additional features designed to drive more donations.

    Raise more online with our help and support

    You don’t just get a tool. We integrate powerful technology, industry-leading best practices, and experienced support to guide you to success. Get started for free and upgrade as you grow.

      Easy-to-use Free to get started Cancel anytime